Patrons should speak with Library staff to submit requests. The form can be filled out in person at the library at any reference desk. Please call the library at 519-539-4801 and ask to speak with a Librarian for more information.
The current ILLO guidelines are as follows:
WPL patrons may only have a maximum of five ILLO requests active at a time.
WPL patrons who do not pick up their requested ILLO items in a timely manner may lose ILLO privileges.
Certain collection types will not be considered for ILLO requests. We will not request:
Mass market paperbacks
Children easy readers and board books
Books on CD
Video games
Items from universities and colleges that charge shipping fees
Items that have been published less than one year previously
If the Library’s collection has a title in an alternative format (e.g. eBook, Large Print), the Library may refuse to request the item in the requested format. WPL will remain sensitive to issues of accessibility, and will consider each request with care.
While some patrons have indicated that they would be willing to pay for ILLO items, the Public Libraries Act prohibits libraries from charging the public for library services.