March 19, 2020

As of today, the library book return has been closed. Please hold on to Library materials until we reopen. All items due during our closure period have been automatically extended to April 16. Please call the library if you have questions about your library account: 519-539-4801. As always, your library card provides access to a great variety of eBooks, eAudiobooks, movies, music, and digital magazines, all free!

 

March 15, 2020

Message from the Library CEO concerning COVID-19 impacts to the Woodstock Public Library March 15, 2020

Over the past week, Woodstock Public Library (WPL) has been working alongside our City partners to closely monitor developments and information about the coronavirus (COVID-19). Based on direction from the City, and care and concern for our staff, our customers and the public, we will be closing the Woodstock Public Library to the public effective today, Sunday March 15 at 5:00 p.m. We will reopen the Library on Monday, April 6. All library programs, events and room rentals will be cancelled. We will continue to monitor the situation and evaluate whether this date will need to be extended.

I want to assure you that we have not taken this decision lightly. Ensuring the health and well-being of our communities, and the safety of our customers and staff is – and always must be – our top priority.

During this temporary closure, we are taking several steps to support you as much as possible:

• If you have books currently on loan, please hold onto them. Due dates for all items will be reset to April 16 so that they won’t incur late fees during this time. As well, any outstanding library fines will not accumulate while the Library is closed.
• If you have holds, they will be waiting for you when the Library reopens.
• All of our online resources will still be available, 24/7 and can be accessed remotely using your library card. Visit mywpl.ca to download e-books, e-audiobooks, and magazines, stream movies and music and use our online resources.
• If you have a question, please call the Library at 519-539-4801 during normal office hours Monday to Friday.

As you know, this is a constantly and rapidly evolving situation. We will continue to work closely with City and health officials, and are committed to keeping you up-to-date as things evolve and change. In the meantime, we encourage you to stay informed about COVID-19 by referring to credible sources of information.

Thank you for your support, understanding and patience during this difficult time.

David I. Harvie Library CEO

 

March 13, 2020

Working closely with our City partners, Woodstock Public Library (WPL) is closely monitoring information about the coronavirus (COVID-19) and has developed a plan based on the recommendations of city, provincial and federal health officials to ensure every precaution is taken to keep customers and staff healthy and safe.

This is an evolving situation and as a result we do not have all the answers. Here are some important updates based on current information; we will continue to keep you informed as facts are confirmed and plans evolve.

Library facilities:

To minimize the risk of spreading the virus in our library branches and facilities, we have enhanced our cleaning and disinfecting measures by placing additional antibacterial solution dispensers in public areas; and increasing the scope of cleaning to include all public computers, keyboards, mice, etc. Current cleaning includes the cleaning and disinfecting of heavily touched surfaces of public and administration areas.

Library programs and events:

Currently, all WPL locations remain open, and programs and services are continuing as planned, but we are assessing the situation as events rapidly evolve. In some cases, programs have been cancelled or rescheduled due to COVID-19 related travel restrictions impacting our presenters. Given the nature of the situation, we are advising you to check that status of library programs and events on our website or by calling the Library at 519-539-4801 to ensure you have the most up-to-date information.

If you are unable to visit the library in person, please note that our digital services are always available on our website. For help using any of these services, call the Library at 519-539-4801.

While there is no community transmission at the moment, we are planning for a future when this might change. The Library will continue to work with City and health officials and will take additional steps as needed. Check mywpl.ca for regular updates or contact the Library. In the meantime, please stay informed about COVID-19 by referring to credible sources of information, such as Southwestern Public Health.

And remember that one of the best ways to prevent the spread of viral illness is to limit contact and practice good health hygiene as recommended by local health authorities:

• Wash your hands frequently with soap and water or use an alcohol-based hand sanitizer.
• Cover your mouth and nose when you cough or sneeze.
• If you don't have a tissue, sneeze or cough in your sleeve.
• Stay at home when you are sick.

 

For more information contact the LIbrary CEO at 519-539-4801 ext. 3000

David I. Harvie
Library CEO

UPDATE: February 4: Mobile Printing

Black and white mobile printing is now availalbe. Cost is $0.20 per page.

Please note the following services are not yet available, but coming soon:

  • Public iMac computers
  • Adjustments to sessions on public computers by staff

UPDATE: January 29: Public Printing and Photocopying

Public printing from library computers is now available, as is photocopying. Cost is $0.20 per page for Black and white, and $0.50 per page for colour. Please note that the following services are not yet available, but coming soon:

  • Public iMac computers
  • Mobile/wireless printing
  • Adjustments to sessions on public computers by staff

UPDATE: January 22: Public Computers

Public PC computers and express machines are now available for use. Please note that the following services are not yet availalbe, but coming soon:

  • Public iMac computers
  • Printing
  • Photocopying
  • Adjustments to sessions on public computers by staff

UPDATE: December 13 Email Access and Public Computers

Library staff now have full access to email and attachments. Public computer are not yet available for use.

UPDATE: November 27 Email Access

Library staff now have access to email, however are still unable to send or receive attachments at this time.

UPDATE: October 30 Email Access

Library staff now have access to email, however are unable to send or receive attachments at this time.

UPDATED: October 15 Email Access

While City of Woodstock email service has been restored, the Library remains unable to access email at this time. Please continue to contact the Library by phone at 519-539-4801 or by email: This email address is being protected from spambots. You need JavaScript enabled to view it..

UPDATED: Impact of City’s Cyber Incident on Public Library Services

October 10, 2019

The IT Department of the City of Woodstock and IT Consultants continue to make good progress in restoring normal network operations to both the City and Library.

Library patrons continue to be able to check in and out items from both our physical and digital collections. We are still unable to offer our public Internet stations to patrons, but our public WIFI network is still available for use. We are still unable to charge transit passes.

Once again, the Library would like to stress that no personal patron information was accessed during this cyber incident, as our patron records are held offsite on secure Internet servers.

City IT and our consultants are making good progress on scanning library computers on our network to ensure that they have not been infected.

Once again, we would like to thank patrons for their continued patience and understanding. We apologize for any inconveniences that this incident has caused.

The Library can be contacted by telephone and by our temporary email account at This email address is being protected from spambots. You need JavaScript enabled to view it..

If you have further concerns or questions, please call the Library CEO at 519-539-4801 ext. 3000.

David I. Harvie
Library CEO

 

Impact of City's Cyber incident on Public Library Services

October 3, 2019

The City of Woodstock was the target of a cyber attack on Friday, September 20th 2019.

This attack continues to disrupt library services to the public, as the Woodstock Public Library uses the City’s computer network infrastructure to connect to the Internet.

The Library was able to restore core library services to the public by the afternoon of Saturday September 21st 2019. Patrons can continue to borrow items from our collections, whether physical or digital.

No personal patron information has been compromised. Our library automation software is located on secure cloud servers on the Internet, which were not targeted by the attack.

While the Library can offer public WIFI Internet access, our public workstations are currently not available for use. The Library is also unable to recharge transit passes.

Like the City, the Library is without access to email. A temporary account has been established to contact the Library at This email address is being protected from spambots. You need JavaScript enabled to view it..

The Library has been working with City IT and their consultants to resolve the situation in a safe and secure manner.

We appreciate the continued patience of our patrons and apologize for any inconveniences this may cause. We will post updates when appropriate here on our website as well as on our social media channels.

If you have further concerns, please call the Library CEO at 519-539-4801 ext. 3000.

David I. Harvie
Library CEO

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David I. Harvie
Library CEO