May 26, 2020: Curbside Pickup and Holds

Curbside pickup of Library holds has begun! Please click here for more information on this service.

New holds can now be places on library materials. Information on how to place holds can be found here.

Please note that the library building remains closed to the public.

Please continue to monitor the Library's website and social media channels for up-to-date service announcments, as well as to access our ongoing digital programs and events.

May 21, 2020: Pandemic Recovery Plan, Update to Curbside Pickup Service

The Library is in the early stages of implementing our curbside pickup service. Full details on this service can be found here. Please note that while the return chute is now open, and this new service is being implemented, the library building remains closed to the public.

Curbside Pickup marks the first phase of the Library's Pandemic Recovery Plan. Details on this multi-phase plan can be found here

Please continue to monitor the Library's website and social media channels for up-to-date service announcments, as well as to access our ongoing digital programs and events.

May 15, 2020: Curbside Pickup Service Announcement

Yesterday, May 14, 2020, the Provincial government announced the loosening of restrictions due to the Covid-19 pandemic. Included in this list is curbside pickup services for libraries. At this time Woodstock Public Library is diligently working on our curbside delivery service model, processing our backlog of holds, and bringing our staff back into the building in a safe manner.

Further announcements regarding our new curbside delivery service, returning materials to the library, and opening up our systems for new holds will be provided early next week via the website and on social media. We look forward to continuing to serve our community in safe and effective manner.

As we work towards restoring our in-person services, we encourage everyone to continue accessing our digital programs and events available through our website and on social media.

May 11, 2020

The Woodstock Public Library continues to closely monitor decisions around public library service by the provincial government and local public health officials.

The Library has developed a pandemic recovery plan that provides an incremental returned to full library services based on provincial directions and health protocols. We look forward to welcoming everyone back into our building as soon as we are permitted, in a manner that protects the safety of our community and our staff. Once we have more information on when this may be possible, we will share it on our website, social media channels, and local media.

In the meantime, our librarians have been busy launching a number of new digital initiatives that can be found on our website, Facebook and YouTube. Be sure to check them out!

If you have any questions, please contact the Library via phone at 519-539-4801 or via email on our comments page on our website.

Stay health and safe!

David Harvie Library CEO

April 9, 2020

The Library continues to respond to the evolving pandemic situation. As of today, all programs scheduled before June 15 have been cancelled or postponed, aligning with the City of Woodstock programs and events. In response to demand from our community, we have launched a temporary eCard initiative, allowing residents to apply for a library card online. More details on this initiative can be found here. Please call the library at 519-539-4801 if you have questions about new or existing library accounts or our eResources, Mon-Fri, 10-5, excluding holidays.

April 1, 2020

The Library continues to look to the provincial government for guidance during the pandemic. As of today, the library will be closed until further notice. Additionally, placing holds on physical materials has been disabled. Holds on our digital collections are still available. All materials originally due on or after March 1, 2020 have been automatically extended until June 1, 2020. Please note that all programs scheduled before May 4, 2020 have been cancelled. Please call the library at 519-539-4801 if you have questions about your account or our eResources during normal business hours, Mon-Fri, 9-5.

March 19, 2020

As of today, the library book return has been closed. Please hold on to Library materials until we reopen. All items due during our closure period have been automatically extended to April 16. Please call the library if you have questions about your library account: 519-539-4801. As always, your library card provides access to a great variety of eBooks, eAudiobooks, movies, music, and digital magazines, all free!

 

March 15, 2020

Message from the Library CEO concerning COVID-19 impacts to the Woodstock Public Library March 15, 2020

Over the past week, Woodstock Public Library (WPL) has been working alongside our City partners to closely monitor developments and information about the coronavirus (COVID-19). Based on direction from the City, and care and concern for our staff, our customers and the public, we will be closing the Woodstock Public Library to the public effective today, Sunday March 15 at 5:00 p.m. We will reopen the Library on Monday, April 6. All library programs, events and room rentals will be cancelled. We will continue to monitor the situation and evaluate whether this date will need to be extended.

I want to assure you that we have not taken this decision lightly. Ensuring the health and well-being of our communities, and the safety of our customers and staff is – and always must be – our top priority.

During this temporary closure, we are taking several steps to support you as much as possible:

• If you have books currently on loan, please hold onto them. Due dates for all items will be reset to April 16 so that they won’t incur late fees during this time. As well, any outstanding library fines will not accumulate while the Library is closed.
• If you have holds, they will be waiting for you when the Library reopens.
• All of our online resources will still be available, 24/7 and can be accessed remotely using your library card. Visit mywpl.ca to download e-books, e-audiobooks, and magazines, stream movies and music and use our online resources.
• If you have a question, please call the Library at 519-539-4801 during normal office hours Monday to Friday.

As you know, this is a constantly and rapidly evolving situation. We will continue to work closely with City and health officials, and are committed to keeping you up-to-date as things evolve and change. In the meantime, we encourage you to stay informed about COVID-19 by referring to credible sources of information.

Thank you for your support, understanding and patience during this difficult time.

David I. Harvie Library CEO

 

March 13, 2020

Working closely with our City partners, Woodstock Public Library (WPL) is closely monitoring information about the coronavirus (COVID-19) and has developed a plan based on the recommendations of city, provincial and federal health officials to ensure every precaution is taken to keep customers and staff healthy and safe.

This is an evolving situation and as a result we do not have all the answers. Here are some important updates based on current information; we will continue to keep you informed as facts are confirmed and plans evolve.

Library facilities:

To minimize the risk of spreading the virus in our library branches and facilities, we have enhanced our cleaning and disinfecting measures by placing additional antibacterial solution dispensers in public areas; and increasing the scope of cleaning to include all public computers, keyboards, mice, etc. Current cleaning includes the cleaning and disinfecting of heavily touched surfaces of public and administration areas.

Library programs and events:

Currently, all WPL locations remain open, and programs and services are continuing as planned, but we are assessing the situation as events rapidly evolve. In some cases, programs have been cancelled or rescheduled due to COVID-19 related travel restrictions impacting our presenters. Given the nature of the situation, we are advising you to check that status of library programs and events on our website or by calling the Library at 519-539-4801 to ensure you have the most up-to-date information.

If you are unable to visit the library in person, please note that our digital services are always available on our website. For help using any of these services, call the Library at 519-539-4801.

While there is no community transmission at the moment, we are planning for a future when this might change. The Library will continue to work with City and health officials and will take additional steps as needed. Check mywpl.ca for regular updates or contact the Library. In the meantime, please stay informed about COVID-19 by referring to credible sources of information, such as Southwestern Public Health.

And remember that one of the best ways to prevent the spread of viral illness is to limit contact and practice good health hygiene as recommended by local health authorities:

• Wash your hands frequently with soap and water or use an alcohol-based hand sanitizer.
• Cover your mouth and nose when you cough or sneeze.
• If you don't have a tissue, sneeze or cough in your sleeve.
• Stay at home when you are sick.

 

For more information contact the LIbrary CEO at 519-539-4801 ext. 3000

David I. Harvie
Library CEO

UPDATE: February 4: Mobile Printing

Black and white mobile printing is now availalbe. Cost is $0.20 per page.

Please note the following services are not yet available, but coming soon:

  • Public iMac computers
  • Adjustments to sessions on public computers by staff

UPDATE: January 29: Public Printing and Photocopying

Public printing from library computers is now available, as is photocopying. Cost is $0.20 per page for Black and white, and $0.50 per page for colour. Please note that the following services are not yet available, but coming soon:

  • Public iMac computers
  • Mobile/wireless printing
  • Adjustments to sessions on public computers by staff

UPDATE: January 22: Public Computers

Public PC computers and express machines are now available for use. Please note that the following services are not yet availalbe, but coming soon:

  • Public iMac computers
  • Printing
  • Photocopying
  • Adjustments to sessions on public computers by staff

UPDATE: December 13 Email Access and Public Computers

Library staff now have full access to email and attachments. Public computer are not yet available for use.

UPDATE: November 27 Email Access

Library staff now have access to email, however are still unable to send or receive attachments at this time.

UPDATE: October 30 Email Access

Library staff now have access to email, however are unable to send or receive attachments at this time.

UPDATED: October 15 Email Access

While City of Woodstock email service has been restored, the Library remains unable to access email at this time. Please continue to contact the Library by phone at 519-539-4801 or by email: This email address is being protected from spambots. You need JavaScript enabled to view it..

UPDATED: Impact of City’s Cyber Incident on Public Library Services

October 10, 2019

The IT Department of the City of Woodstock and IT Consultants continue to make good progress in restoring normal network operations to both the City and Library.

Library patrons continue to be able to check in and out items from both our physical and digital collections. We are still unable to offer our public Internet stations to patrons, but our public WIFI network is still available for use. We are still unable to charge transit passes.

Once again, the Library would like to stress that no personal patron information was accessed during this cyber incident, as our patron records are held offsite on secure Internet servers.

City IT and our consultants are making good progress on scanning library computers on our network to ensure that they have not been infected.

Once again, we would like to thank patrons for their continued patience and understanding. We apologize for any inconveniences that this incident has caused.

The Library can be contacted by telephone and by our temporary email account at This email address is being protected from spambots. You need JavaScript enabled to view it..

If you have further concerns or questions, please call the Library CEO at 519-539-4801 ext. 3000.

David I. Harvie
Library CEO

 

Impact of City's Cyber incident on Public Library Services

October 3, 2019

The City of Woodstock was the target of a cyber attack on Friday, September 20th 2019.

This attack continues to disrupt library services to the public, as the Woodstock Public Library uses the City’s computer network infrastructure to connect to the Internet.

The Library was able to restore core library services to the public by the afternoon of Saturday September 21st 2019. Patrons can continue to borrow items from our collections, whether physical or digital.

No personal patron information has been compromised. Our library automation software is located on secure cloud servers on the Internet, which were not targeted by the attack.

While the Library can offer public WIFI Internet access, our public workstations are currently not available for use. The Library is also unable to recharge transit passes.

Like the City, the Library is without access to email. A temporary account has been established to contact the Library at This email address is being protected from spambots. You need JavaScript enabled to view it..

The Library has been working with City IT and their consultants to resolve the situation in a safe and secure manner.

We appreciate the continued patience of our patrons and apologize for any inconveniences this may cause. We will post updates when appropriate here on our website as well as on our social media channels.

If you have further concerns, please call the Library CEO at 519-539-4801 ext. 3000.

David I. Harvie
Library CEO

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David I. Harvie
Library CEO